Is gig work compatible with employment status? Study finds reclassification benefits both workers and platforms

From, Tanner Stening discusses recent research which suggests that reclassification benefits both workers and platforms. Tanner writes:

…Northeastern University-led research suggests both workers and platforms may benefit from a move away from the independent contractor model to standardized employment.

An interdisciplinary team of researchers at Northeastern studied the working behavior of Deliv, a U.S.-based package delivery platform, that facilitates so-called last-mile deliveries between retailers and consumers. The group found that as workers transitioned from independent contractors to employment status, their flexibility remained the same, while the company’s operational efficiency improved.

Ozlem Ergun, a distinguished professor of mechanical and  at Northeastern and co-author of the study, says the Deliv was founded in California in 2012 and was acquired by Target in 2020. Pursuant to a change in the law in 2020 known as California Assembly Bill 5, or AB 5, the same-day delivery company reclassified its state workforce from contractors to employees. The company operates in cities on both coasts, from San Jose, Santa Monica and San Francisco, to Chicago, Atlanta, Boston and Houston.

Ergun says Deliv embraced the mandated change at the time.

“They actually thought there might be some operational advantages to moving from contractual work to employee status in terms of planning, scheduling and reliability,” Ergun says.

Having previously developed algorithms for Deliv, Ergun saw an opportunity to ask the platform for more data, which she and her colleagues then used in the study. The operational data analyzed included the number of hours worked per delivery shift, the scheduled hours for each delivery shift, the number of packages delivered and the number of paid hours completed per driver, as well as each driver’s platform tenure.

Supplemented by interviews with workers and management, researchers looked at two points of comparison. First they compared the data gathered after the California law (AB 5) went into effect to data from cities outside California, where drivers were still treated as independent contractors.

“Given the impact that the COVID pandemic had on the growth of last-mile delivery operations nationally, this provides us with an important baseline comparison by allowing us to better differentiate between changes that were unique to California and those that impacted the entire company due to the vast increase in same-day delivery services due to stay-at-home orders,” the researchers wrote.

Second, the researchers compared the 2020 California data with that of previous years. Altogether, the dataset provided to researchers included 1,085 workers on the platform working in seven cities.

In November 2020, California overrode AB5 with a ballot proposition backed by Uber and Lyft known as Proposition 22. The California Supreme Court is currently reviewing the constitutionality of Prop 22.

“Our approach helps to fill an important void in the literature: there are few data-driven assessments of the merits of the arguments for or against treating workers as employees,” the researchers write.

Read the full story at Is gig work compatible with employment status? Study finds reclassification benefits both workers and platforms

Article originally posted at Is Contractor ‘Gig’ Work Compatible with Employment Status?

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